Shipping policy
Shipping Policy for Anime Oasis
Last Updated: February 2026
Welcome to Anime Oasis! We want your experience to be smooth from checkout to delivery, so our shipping policy is outlined clearly below.
Order Processing
• All orders are processed within 1–3 business days.
• Orders placed on weekends or holidays will be processed the next business day.
• During high‑volume periods (sales, restocks, holidays), processing times may extend slightly.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and the weight of your order.
Estimated delivery times:
- Economy: 5-8 Business days
- Standard: 3-4 Business days
- Express: 1-2 Business Days
Delivery estimates may vary due to carrier delays, weather conditions, or holiday demand.
Order Tracking
Once your order ships, you will receive an email with:
• Tracking number
• Carrier link
Please allow 24–48 hours for tracking updates.
Shipping Locations
We currently ship to:
• All U.S. states and territories
Lost, Damaged, or Delayed Packages
While we do our best to ensure safe delivery, we are not responsible for:
• Packages delayed by the carrier
• Packages marked “Delivered” but not received
• Packages lost due to incorrect addresses provided by the customer
If your order arrives damaged, email us within 48 hours with photos and your order number so we can assist with a replacement or claim.
Incorrect Address Policy
Please double‑check your address at checkout.
If a package is returned to us due to an incorrect or incomplete address, the customer is responsible for reshipment fees.
Order Changes & Cancellations
• Once your order has shipped, it cannot be cancelled or modified.
• If you need to change an item or address before shipment, please contact us immediately at the support email on our site or chat box.
Pre‑Order Items
Items will be shipped within the month or first two weeks of the following month stated on the product page.
Local Pickup
Pickups can be made during business hours with proof of purchase.
Orders will be available on same day if not within 1-2 days depending on their location. You will receive an email once your order is ready.